This offer is valid until 31/03/12.
 
Offer is applicable to web orders only.

Offer is only applicable to customers quoting the promotional code advertised on Facebook.

Offer only available to UK and ROI entrants.

The offer does not apply to postage and packing charges.
   
The offer may, from time to time, be affected by events outside our control. The Promoter accepts no responsibility due to any other event outside our reasonable control.
 
In the event of any fault, mistake, misunderstanding or dispute concerning the operation of any part of the offer or other communication failures, the decision of UCB shall be final.

UCB2GO reserves the right to withdraw this offer at any time.

These Terms and Conditions shall apply to the offer until after the closing date.
 

It is now possible to make a donation to UCB at the basket checkout of UCB2Go.

Or if you prefer to make a separate donation click here.

Or to set up a direct debit click here.

At this time we are only able to accept payment in UK pounds sterling and deliver to addresses in the UK and Ireland . We will be looking into payment in other currencies so watch this space! If you do pay in UK pounds sterling but have a Euro account/credit card please be advised that the currency conversion will take place through your credit card company and will appear on your statement.

You can pay online during the checkout process on our secure pages. We accept Switch/Maestro, Visa Delta debit cards, Visa and Mastercard credit cards, Solo and Visa Electron. We do not accept American Express.

You can view your shopping basket at any time by clicking on View Basket in the right menu. Here you can add and delete products or change quantities before moving through the checkout process.

Once you have placed your order with us you cannot amend any details. If details change once you have confirmed your order you will need to call us on 08456 188 315 (UK) or 0044 1228 611 732 (ROI) to make adjustments. We will do our best to accommodate these changes for you.

You can pay online during the checkout process on our secure pages. We accept Switch/Maestro, Visa Delta debit cards, Visa and Mastercard credit cards, Solo and Visa Electron. We do not accept American Express.

At this time we are only able to accept payment in UK pounds sterling and deliver to addresses in the UK and Ireland.

To track the status of an order log in to your account and follow the links to view previous orders. Here you can see at what stage your order is at in the process. Statuses are updated regularly to give you accurate information.

VAT is included in the price of our goods. We do not send many orders outside of the UK at present and the price of the goods are as advertised regardless of its destination. However this may change in the future as we investigate other methods of promotion and selling outside of the UK. VAT is 20%.

When you submit an order to us at UCB2GO we will send you an email confirming the details of your order and acknowledging that we have received it to process. We will not email any credit card details.

Your credit or debit card will be charged at the time you place your order.

You can pay online during the checkout process on our secure pages. We accept Switch/Maestro, Visa Delta debit cards, Visa and Mastercard credit cards, Solo and Visa Electron. We do not accept American Express.

At this time we are only able to accept payment in UK pounds sterling and deliver to addresses in the UK and Ireland.

We are currently unable to accept US-issued credit or debit cards.

UCB2GO orders are fulfilled by our partner Trust Media Distribution (formerly STL Distribution) and work on the following terms and conditions:

We make every effort to ensure all details and prices are correct at the time of display but may change at the discretion of UCB2GO.co.uk. All orders are subject to availability. All prices include VAT where applicable.

We endeavour to ship orders within 2 working days from receipt of order where items are in stock, items not in stock may take up to 28 working days. If you have any queries, please contact us on 08456 188 315.

You will be sent a confirmation email detailing your order soon after confirming this online with us.

Your credit or debit card will be charged when your order is placed on the website. Any delays in this process may result in a delay in delivery and we will contact you as necessary if this were to occur.

Your order represents an offer to us to purchase a product which is accepted by us when you receive the goods. Any products on the same order which are listed as ‘backorders’ do not form part of that contract. You will become the owner of the products when your order has been delivered to you.

Although we try our best to keep all of our items in stock, in some instances we must backorder items. You can cancel backordered items at any time by contacting us on 08456 188 315. We also will not charge you any additional postage for backordered deliveries. We base your postage on your total order, regardless of item availability.

Due to circumstances beyond our control, certain products advertised for sale may become unavailable and we will be unable to fulfil your order. We apologise for any inconvenience this may cause and be assured that we will do all we can to source the item for you.

We want you to be completely happy with your purchase. If for any reason the product fails to meet your expectations we will be happy to exchange or refund within 28 days of purchase. Please phone 08456 188 315 for instruction on how to do this.

Disclaimer

We reserve the right not to sell to trade customers for re-sale purposes.

Please do not submit any confidential information including credit card numbers through email or other unsecure internet link. Any losses resulting from this will be borne solely by the user and in no event will losses be borne by UCB2GO.

This disclaimer does not affect your statutory rights as a consumer.

UCB2GO.CO.UK is operated by UCB2GO, the mail order division of United Christian Broadcasters Limited, Hanchurch Christian Centre, Stoke on Trent, Staffordshire, England, ST4 8RY. Telephone Number +44 (0) 1782 642 000. Company registered in England 2182533. Registered Charity 299128.

UCB2GO.CO.UK works in partnership with Trust Media Distribution (formerly STL Distribution), PO Box 300, Kingstown Broadway, Carlisle, Cumbria. CA3 0QS. Company Registration No: 1216232

Charity Registration No: 270162 VAT Registration No: GB205695067

VAT is included within the price of our goods. We do not send many orders outside of the UK at present and the price of the goods are as advertised regardless of its destination. However this may change in the future as we investigate other methods of promotion and selling outside of the UK.

If you have not received an order acknowledgement email then please call us on 08456 188 315 (UK) or 0044 1228 611 732 (ROI). We will check to ensure that your order has been received in full and confirm it with you.

We will endeavour to despatch items in stock to you within 2 working days from the receipt of your order.  In the event that an item within your order is temporarily unavailable we will do our utmost to send it out as soon as possible.

As soon as the out of stock item becomes available we will send it on to you and there will be no additional postage charge. We will endeavour to get these to you as soon as possible and will update you if there are any circumstances which prolong a delay.

If for reasons beyond our control we are no longer able to supply an item you have ordered you will be issued with a full refund.

Discount codes are occasionally offered to customers to discount individual products or offer a percentage reduction across our product range.  The code applies to web orders only.  The codes are only valid for a period of time that will be clearly stated on the promotional campaign. Discount codes only apply to products, postage and packing is not included. The free P&P offer only applies to physical products in your shopping basket worth £40 or over and excludes any discounts or offers.

Sorry but we do not currently offer a gift wrapping service.

We endeavour to despatch your order within 2 working days of receipt.

Depending on weight, we will either despatch your order with 1st Class Royal Mail post or with a courier service. Your order should be with you a few days following this. Once despatched we cannot control the length of time Royal Mail take to deliver your order.

You will receive free P&P when you order items worth £40.00 or over excluding any discounts and donations.

UK Postage & Packing Rates

FREE P&P ON ORDERS £40.00 AND OVER!

• Order value up to £39.99 = £2.79
• Order value £40.00 and over = £0.00

Republic of Ireland Postage & Packing Rates

FREE P&P ON ORDERS £40.00 AND OVER!

• Order value up to £39.99 = £3.79
• Order value £40.00 and over = £0.00

Prices shown on this site include VAT, where and to the extent that VAT is required to be applied to the product under UK VAT law.

At this time we are only able to accept payment in UK pounds sterling and deliver to addresses in the UK and Ireland.

At this time we are only able to accept payment in UK pounds sterling and deliver to addresses in the UK and Ireland.

Yes, BFPO addresses are fine. Please enter the address manually when prompted.

If you are not at home when the item is delivered and it will not fit through your letter box, then a card will be left for you to either ask you to phone to arrange an alternative delivery or to collect it from a royal mail or courier company collection centre.

Yes, you will receive a receipt detailing the items, p&p and VAT with your order.

Unfortunately we cannot offer a next day delivery service at this time.

Yes, please enter the delivery address on your order when prompted onscreen.

Unfortunately you cannot request a delivery date as the majority of our packages are sent 1st Class Royal Mail post rather than a courier service and they do not offer this service.

When placing your order can you specify the delivery address. If you have already submitted your order you will need to call us on 08456 188 315 (UK) or 0044 1228 611 732 (ROI). Please let us know your order reference and phone number and the new address.

If you are not at home when the item is delivered and it will not fit through your letter box, then a card will be left for you to either ask you to phone to arrange an alternative delivery or to collect it from a royal mail or courier company collection centre.

You can see the stock status of an item by going to the product information page and looking just above the picture.
Here it will say 'In stock', 'Limited stock', or 'Temporarily out of stock' and the message is updated daily.

Products in stock are available for you as soon as your order is placed. Those that show a limited stock message indicate that there are less than 10 items in the warehouse so place your order quickly. Items that show temporarily out of stock are currently unavailable in the warehouse. They may be temporarily unavailable for anything between a day or two through to several weeks depending on the product, but usually items are out of stock for a very short time. If you would like more information about a particular product then please call us on 08456 188 315 (UK) or 0044 1228 611 732 (ROI).

The reviews for products on the website are submitted by customers or UCB Staff members. Please click the button underneath the product image to submit a review.

All reviews are the opinions of individuals and are not necessarily those held by UCB. We hope you find these reviews useful when choosing which products to purchase.

If you cannot hear the audio files please check the firewall setup on your computer to ensure that it is not blocking these files.

If you cannot find the Christian resource you are looking for then you can search for an item.

Simply enter the title, author or key word of the product you are looking for into the search field on the top menu bar and click 'GO'. This will bring up a list of recommendations that match your search. You can also use the advanced search enabling you to narrow your search by books, music or DVDs.

Underneath each product image you will see a 'Write a review' link. If you liked a product and would like to recommend it to others, then click to review the item.

You will then be asked to fill out a form and submit it to us. UCB2GO will then check the review and post it to UCB2Go.co.uk for other customers to read.

If you think a friend would like to know about a product you have seen on UCB2GO.co.uk then click the 'Email to a Friend' link shown on the product information screen. From here you can complete a form to recommend the item.

You can also click on the Facebook 'like' or Twitter 'tweet' buttons to automatically add the product to your social network profile, instantly telling your friends about it with details on how they too can access this media.

In order for us to provide the best possible service for you we are working with another Christian organisation to help process customer orders and send goods out to you. We provide a stock status for every item on the website so that at the time you place an order you know if the item is in stock. There are occasionally problems beyond our control that can affect the availability of an item and in these circumstances we will contact you to advise of any delay.

We are always keen to receive recommendations, however not everything submitted can be sold through UCB2GO.

Products have to support the Vision, Mission and the Statement of Faith of United Christian Broadcasters. We also have to comply with guidelines from The Charity Commission which means that certain types of products cannot be sold and some only in limited quantities.

Find out more about United Christian Broadcasters.

However do get in touch about a product - there are some great Christian resources out there that we don't get to hear about - please contact us.

We do sell some Audio Bibles and Audio Books. We recommend you contact The Torch Trust, who provide Christian literature, fellowship and personal support for blind and partially sighted people.

Click here for more information about The Torch Trust.

Most DVDs now come with subtitles, this should be indicated within the product description. If you would like to be 100% certain please call us on 08456 188 315 (UK) or 0044 1228 611 732 (ROI) stating the title of the DVD and your requirements.

All DVDs should play on UK machines. If there are any exceptions to this it should be noted in the product description.

You can modify or update your account details by logging in via the 'Sign In' section on the right hand side of the web page and then clicking 'My Account' to edit your details.

You can log in to your account by entering your email address and password in the 'Sign in’ section on the right hand side of the web page. Once logged in it will welcome you and display your name.

To log out, simply click the 'Sign Out' link in the My Account' box on the right hand side of the web page.

Once you have placed your order with us you cannot amend any details. If details change once you have confirmed your order you will need to call us on 08456 188 315 (UK) or 0044 1228 611 732 (ROI) to make adjustments. We will do our best to accommodate these changes for you.

At UCB2Go.co.uk you can shop with 100% confidence knowing that your name, address, credit card details, and other information are all completely safe.

We use the best available software to encrypt your personal information so no one else has access to it. Using SSL (Secure Sockets Layer) encryption, the details you enter can only be decoded by UCB2Go. When you are on a secure part of our site, you will see the "padlock" icon in your browser, this confirms that information you send will be in a secure format.

You should keep your login name and password confidential and if necessary change this often to avoid anyone else using your account.

The password will enable you to place orders and to access all of our services. We will also personalise the site for your next visit so you only need to enter the information once. Your password can be your choice of numbers and/or letters.

To ensure the security of your details, when we relaunched our website in May 2009, we did not transfer any customer details. Therefore you will need to set up a new account. We are sorry for any inconvenience caused, but your security is of utmost importance to us.

Following the re-launch of UCB2GO.co.uk, details of your past orders are not available, however you can call us on 08456 188 315 (UK) or 0044 1228 611 732 (ROI) and we will be happy to help you.

Click here and enter your email address - a new password will be emailed to you. Once you have logged in using this, you can change your password in your account to a memorable word or combination of numbers and letters.

If you were not at home when the postman called, they may have left it with a neighbour or left a card asking you to contact them or your local post office. Please check to see if this has happened before you contact us.

If you have not received your order within 5 working days of receiving your confirmation email then please call us on 08456 188 315 (UK) or 0044 1228 611 732 (ROI) quoting your order reference and we will do our best to find out what has happened.

The order statuses are automatically produced by the system and are updated daily to provide you with the latest information about your order. If you require more details about a particular order and its status please call us on 08456 188 315 (UK) or 0044 1228 611 732 (ROI).

Your consignment may have been split into parts in order to get it to you quickly, in which case you should receive the second part very soon. If not then please call us on 08456 188 315 (UK) or 0044 1228 611 732 (ROI).

If one of the items on your order is temporarily out of stock, we send the in stock items on ahead so that you will receive them quickly. You will be advised of the item that is temporarily unavailable, or on Backorder, on your receipt. When we receive the out of stock item we will send it on to you at no extra charge.

At UCB2GO.co.uk you can shop with 100% confidence knowing that your name, address, credit card details, and other information are all completely safe.

We use the best available software to encrypt your personal information so no one else has access to it. Using SSL (Secure Sockets Layer) encryption, the details you enter can only be decoded by UCB2GO.

When you are on a secure part of our site, you will see the "padlock" icon in your browser, this confirms that information you send will be in a secure format.

We work in partnership with SagePay (Protx) a secure payment gateway so that no credit card details are entered or stored on the UCB2GO website. Because of this you will need to enter payment information each time you visit the site.

You should keep your login name and password confidential and if necessary change this often to avoid anyone else using your account.

The password will enable you to place orders and to access all of our services. We will also personalise the site for your next visit so you only need to enter the information once. Your password can be one of your choice of numbers and/or letters.

To change your password simply sign in to your account and visit ‘My Account’ in order to make the necessary changes.

Privacy Policy

At UCB2Go.co.uk, we are committed to protecting your privacy. We want you to shop with confidence.

Personal information collected by UCB2Go.co.uk is stored in secure operating environments that are not available to the public. In many instances, such as in the case of credit card numbers, information is encrypted before you conduct your transaction.

UCB2Go will not pass on your details to any other party and the information you provide will only be used by those necessary to complete and fulfil your order.

We may from time to time email news of special offers or new products to the email address you have supplied. You can at any time opt out of receiving these by following the unsubscribe link on the email.

UCB2Go.co.uk will only disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on UCB2Go.co.uk or the site; (b) protect and defend the rights or property of UCB2Go.co.uk, the site or the users of UCB2Go.co.uk, and (c) act under exigent circumstances to protect the personal safety of users of UCB2Go.co.uk, the site or the public.

Your activity on our Website may be monitored for research and development purposes by UCB. Any party involved will treat all information as strictly confidential.

If at any time you believe that UCB2Go has not adhered to these principles, please notify us by e-mail at generalenquiry@ucb2go.co.uk and we will use all commercially reasonable efforts to promptly determine and correct the problem.

UCB Legal Notice and Data Protection Policy

Every effort has been made to ensure the accuracy of the information on this website and internet links at the time of its inclusion. UCB reserves the right to make changes and corrections at any time to this website without notice.

UCB makes no representations or warranties about the information provided on this website or any other website accessed through this site. When access is obtained to another website by means of a link from this website UCB has no control over the contents on the other website. UCB accepts no liability which might arise from your use or reliance on any information or links contained on this website and any decision made based on the information contained on this website is your sole responsibility.

Trademarks and Copyright

Unless otherwise indicated, the copyright of all material on this site is owned by UCB. All rights reserved. You are responsible for complying with all applicable copyright laws. We permit you to make copies of this website as necessary incidental acts during your viewing and you may take a print for your personal use of so much of the site as is reasonable for private purposes. All other uses are prohibited.

UCB Privacy Statement

UCB is fully committed to compliance with the Data Protection Act 1998. The following principles will apply when we handle your personal information.

• Your personal information is only used with your knowledge.
• Only information that we actually need is collected.
• Your personal information is only seen by those who need it to do their jobs.
• We will not pass your personal information on to any other organisation.
• Personal information is retained only for as long as it is required.
• We will, where necessary, keep your information up to date.
• Your information is protected from unauthorised or accidental disclosure.
• We will provide you with a copy of your personal information on request.
• Inaccurate or misleading data will be corrected as soon as possible.

These principles apply whether we hold your information on paper or in electronic form.

Contact details

All correspondence relating to Data Protection, including requests for copies of the personal information we may hold, should be sent by email to: admin@ucb.co.uk or by post to:

UCB
Operations Centre
Westport Road
Burslem
Stoke- on-Trent
ST6 4JF

Further Information

Further information and advice about data protection within the United Kingdom and the European Union is available from:

The Office of the Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 01625 545 745
www.dataprotection.gov.uk

A cookie is a recording of information deposited by UCB2Go on your computer in order to simplify your navigation on the site.

Thanks to cookies you can for example take advantage of our personalised sections and the site can memorize the items in your shopping basket before you continue with your purchase.

The goal for us is to carry out statistics on the frequentation of our site (origin of the visit, consulted pages, date and time viewed etc) and be able to provide you with offers adapted to your needs.

These cookies are anonymous: they do not enable us to identify you insofar as they depend on the machine and not on the person who uses the machine. They are accessible only by you and UCB2Go. They cannot contain viruses.

UCB2Go and United Christian Broadcasters will not sell your details to any third party agents. All information used will only be for the fulfilling of your order and for providing information about your order and UCB2Go.

You can read our privacy policy here.

You have the right to cancel your order within seven days of receipt under the United Kingdom's Distance Selling Regulations. This legal right applies to all of our products, with the exception of audio, video, software and DVD products where they have been unsealed.

We will refund your money within 30 days of you cancelling the order. Please return to us the goods at the time of cancellation.

To cancel your order you must let us know in writing by letter to: UCB2GO, c/o Trust Media Distribution, Kingstown Broadway, Carlisle, Cumbria CA3 0HA, United Kingdom or email to orderenquiry@ucb2go.co.uk. Please return all goods in their original condition.

You have the right to cancel your order for any reason until the end of the seventh working day after the day on which you receive your goods.

Please call us on 08456 188 315 (UK) or 00 44 1228 611 732 (ROI) and have your customer receipt handy. You will then be provided with instructions on returning the item.

Please call us on 08456 188 315 (UK) or 00 44 1228 611 732 (ROI) and have your customer receipt handy. You will then be provided with instructions on returning the item.

To deliver complete satisfaction and outstanding customer service, you may return any item you have received from UCB2Go.co.uk under the following conditions:

• The item is returned within 28 days of receiving your order
• Books must be in a re-saleable condition and unused
• CDs, cassettes, DVDs and videos must have any shrink-wrap intact
• Items must be returned in new condition with all packaging and accessories

In order to return a product to us for refund, exchange or in the case of a fault with the product, please phone 08456 188 315 (UK) or 00 44 1228 611 732 (ROI).

You have the right to cancel your order within seven days of receipt under the United Kingdom’s Distance Selling Regulations. This legal right applies to all of our products, with the exception of audio, video, software and DVD products where they have been unsealed.

To cancel your order you must let us know in writing by letter to: UCB2Go, c/o Trust Media Distribution, Kingstown Broadway, Carlisle, Cumbria CA3 0HA, United Kingdom or email to orderenquiry@ucb2go.co.uk. Please return all goods in their original condition.

We will refund your money within 30 days of you cancelling the order. Please return to us the goods at the time of cancellation.

You are entitled to reject the goods and get your money back if the goods are faulty, are not of satisfactory quality, do not match how they were described or are different from the ones you ordered.

Our policies are in addition to your statutory rights. Click here for more information.

If an item you receive is faulty then we will offer an exchange for the same product or a full refund.

Please phone 08456 188 315 (UK) or 00 44 1228 611 732 (ROI) for instructions on how to return an item.

We will refund postage and packing if the item received is faulty or if we have made an error. We will not refund postage and packing if the goods are returned for an exchange or refund for any other reason.

You will have to pay for postage to cover the cost of returning the goods. We will refund postage and packing if the item received is faulty or if we have made an error. We will not refund postage and packing if the goods are returned for an exchange or refund for any other reason.

To deliver complete satisfaction and outstanding customer service, you may return any item you have received from UCB2Go.co.uk under the following conditions:

• The item is returned within 28 days of receiving your order
• Books must be in a re-saleable condition and unused
• CDs, cassettes, DVDs and videos must have any shrink-wrap intact
• Items must be returned in new condition with all packaging and accessories

In order to return a product to us for refund, exchange or in the case of a fault with the product you will need to contact us or phone 08456 188 315 (UK) or 00 44 1228 611 732 (ROI) and have your customer receipt handy. You will then be provided with instructions on returning the item.

We will arrange to replace or refund the original cost of the goods when returned in perfect condition. This guarantee is in addition to your statutory rights. For more information about statutory rights visit www.consumerdirect.gov.uk.

We are sorry that you have received an item that you did not request. We would be grateful if you would call us for further instructions on 08456 188 315 (UK) or 00 44 1228 611 732 (ROI). You have the option of returning it to us or keeping the item and a charge will be made.

We are very sorry if an item is missing from your order. Please call us on 08456 188 315 (UK) or 00 44 1228 611 732 (ROI) and we will ensure the item is posted to you as soon as possible.

In order to return a product to us for refund, exchange or in the case of a fault with the product you will need to call us on 08456 188 315 (UK) or 00 44 1228 611 732 (ROI).

This offer is valid until 31/03/12.
 
Offer is applicable to web orders only.

Offer is only applicable to customers quoting the promotional code advertised on Facebook.

Offer only available to UK and ROI entrants.

The offer does not apply to postage and packing charges.
    
The offer may, from time to time, be affected by events outside our control. The Promoter accepts no responsibility due to any other event outside our reasonable control.
 
In the event of any fault, mistake, misunderstanding or dispute concerning the operation of any part of the offer or other communication failures, the decision of UCB shall be final.

UCB2GO reserves the right to withdraw this offer at any time.

These Terms and Conditions shall apply to the offer until after the closing date.
 

Call us today on 08456 188 315 (UK) or 00 44 1228 611 732 (ROI), Monday – Friday 8.15 – 18.30 and Saturday 8.30 to 12 noon.

You can find out more about the Book of Hope by visiting www.bookofhope.co.uk.

To order copies please phone 0845 6040401 (UK and Ireland during office hours) or email ucb@ucb.co.uk. Please state which edition you would like and how many copies you require and give your full postal address including postcode.

Click here to read about which editions are available.

A product is on 'backorder' when the item is temporarily out of stock. The item is placed on order with the supplier and will be sent to you as soon as we receive it. If there are other products on the order we will send these to you so you have them as soon as possible. There is no additional postage charge for this.

You can contact UCB2GO by writing to us at: UCB2GO, United Christian Broadcasters, Westport Road, Burslem, Stoke-on-Trent, ST6 4JF.

Calling us on 08456 188 315 (UK) or 00 44 1228 611 732 (ROI), Monday – Friday 8.15 – 18.30 and Saturday 8.30 to 12 noon.

Or emailing generalenquiry@ucb2go.co.uk.

If you have purchased a product from UCB2Go and it really blessed and encouraged you then we would love to hear about it in order to encourage and bless others.

Please email us at generalenquiry@ucb2go.co.uk and let us know your story. We will contact you to seek permission before any testimonies are considered for publishing.

Get in touch!

If you would like to make a complaint about products or another aspect of UCB2GO then please do get in touch and email us at generalenquiry@ucb2go.co.uk. If we have not met with your expectations then we would like an opportunity to apologise and put it right so please do let us know so we can make improvements for the future.

UCB is a Christian media ministry within the UK and Ireland formed to promote the good news of the Kingdom of God. We strive for excellence and integrity in communicating the reality of life in Jesus Christ in all that we do. We prayerfully and faithfully serve God, and will testify to people's lives being changed for good [www.ucb.co.uk].

United Christian Broadcasters Ltd (UCB) is a Christian charity and one of the UK's leading Christian media ministries. We aim to broadcast quality Christian radio programming, 'something clean in the air', on digital satellite, cable and the web, to provide practical, insightful Christian Television, encourage people through The Word For Today / The Word 4U 2Day and offer prayer support through our Prayerline. UCB2Go provides Christian resources through mail order and the internet.

UCB2Go orders are fulfilled by our partner Trust Media Distribution (formerly STL Distribution) and work on the following terms and conditions:

We make every effort to ensure all details and prices are correct at the time of display but may change at the discretion of UCB2Go.co.uk. All orders are subject to availability. All prices include VAT where applicable.

We endeavour to ship orders within 2 working days from receipt of order where items are in stock, items not in stock may take up to 28 working days. If you have any queries, please contact us on 08456 188 315.

You will be sent a confirmation email detailing your order soon after confirming this online with us.

Your credit or debit card will be charged when your order is placed on the website. Any delays in this process may result in a delay in delivery and we will contact you as necessary if this were to occur.

Your order represents an offer to us to purchase a product which is accepted by us when you receive the goods. Any products on the same order which are listed as ‘backorders’ do not form part of that contract. You will become the owner of the products when your order has been delivered to you.

Although we try our best to keep all of our items in stock, in some instances we must backorder items. You can cancel backordered items at any time by contacting us on 08456 188 315. We also will not charge you any additional postage for backordered deliveries. We base your postage on your total order, regardless of item availability.

Due to circumstances beyond our control, certain products advertised for sale may become unavailable and we will be unable to fulfil your order. We apologise for any inconvenience this may cause and be assured that we will do all we can to source the item for you.

We want you to be completely happy with your purchase. If for any reason the product fails to meet your expectations we will be happy to exchange or refund within 28 days of purchase. Please phone 08456 188 315 for instruction on how to do this.

Disclaimer

We reserve the right not to sell to trade customers for re-sale purposes.

Please do not submit any confidential information including credit card numbers through email or other unsecure internet link. Any losses resulting from this will be borne solely by the user and in no event will losses be borne by UCB2Go.

This disclaimer does not affect your statutory rights as a consumer.

UCB2Go.co.uk is operated by UCB2Go, the mail order division of United Christian Broadcasters Limited, Hanchurch Christian Centre, Stoke on Trent, Staffordshire, England, ST4 8RY. Telephone Number +44 (0) 1782 642 000. Company registered in England 2182533. Registered Charity 299128.

UCB2Go.co.uk works in partnership with Trust Media Distribution (formerly STL Distribution), PO Box 300, Kingstown Broadway, Carlisle, Cumbria. CA3 0QS. Company Registration No: 1216232

Charity Registration No: 270162 VAT Registration No: GB205695067

Your order will be despatched using first class post or a courier service depending on the contents and/or weight of a complete order. We cannot guarantee delivery times but the majority of orders are received within a few days of despatch.

If you have waited longer than expected then please check the status of your order in Your Account. If it has been 5 working days since the despatch date then please call us on 08456 188 315 (UK) or 00 44 1228 611 732 (ROI).

If you receive an error message whilst processing your order please email us via our feedback form and let us know where you encountered the problem so we can investigate.

We apologise for any inconvenience caused and will endeavour to fix any problems as soon as possible.

We do not currently sell gift vouchers for UCB2GO. Please email us at generalenquiry@ucb2go.co.uk if you would be interested in buying UCB2Go Gift Vouchers.

We would love to hear from you about any issue concerning this website, the products or UCB. Please email us at generalenquiry@ucb2go.co.uk and let us know.

Unfortunately we cannot accept National Book Tokens.

We’ve redesigned our website to give it a fresh new design and made it easier to use. New features of the website include; easier navigation and an advanced search facility, plus watch this space for more special offers and discounts!

To ensure the security of your details we were unable to transfer your personal information to the new site. Therefore, you will no longer be able to log in with your current username and password but you can easily set up a new customer account when placing an order. We are sorry for any inconvenience caused; your security is of high importance to us.

Details of your past orders are also no longer available, however, you can call the UCB2GO Customer Service Team on 08456 188 315 who will be happy to help.

We would love to hear your feedback and comments on the new site; you can contact us via the ‘email us feedback’ button at the top of the page.