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Terms & Conditions
UCB2GO orders are fulfilled by our partner IBS-STLUK and work on the following terms and conditions:
We make every effort to ensure all details and prices are correct at the time of display but may change at the discretion of UCB2GO.co.uk. All orders are subject to availability. All prices include VAT where applicable.
We endeavour to ship orders within 2 working days from receipt of order where items are in stock, items not in stock may take up to 28 working days. If you have any queries, please contact us on 08456 188 315.
You will be sent a confirmation email detailing your order soon after confirming this online with us.
Your credit or debit card will be charged when your order is placed on the website. Any delays in this process may result in a delay in delivery and we will contact you as necessary if this were to occur.
Your order represents an offer to us to purchase a product which is accepted by us when you receive the goods. Any products on the same order which are listed as ‘backorders’ do not form part of that contract. You will become the owner of the products when your order has been delivered to you.
Although we try our best to keep all of our items in stock, in some instances we must backorder items. You can cancel backordered items at any time by contacting us on 08456 188 315. We also will not charge you any additional postage for backordered deliveries. We base your postage on your total order, regardless of item availability.
Due to circumstances beyond our control, certain products advertised for sale may become unavailable and we will be unable to fulfil your order. We apologise for any inconvenience this may cause and be assured that we will do all we can to source the item for you.
We want you to be completely happy with your purchase. If for any reason the product fails to meet your expectations we will be happy to exchange or refund within 28 days of purchase. Please phone 08456 188 315 for instruction on how to do this.
Disclaimer
We reserve the right not to sell to trade customers for re-sale purposes.
We reserve the right not to sell to trade customers for re-sale purposes.
Please do not submit any confidential information including credit card numbers through email or other unsecure internet link. Any losses resulting from this will be borne solely by the user and in no event will losses be borne by UCB2GO.
This disclaimer does not affect your statutory rights as a consumer.
UCB2GO.CO.UK is operated by UCB2GO, the mail order division of United Christian Broadcasters Limited, Hanchurch Christian Centre, Stoke on Trent, Staffordshire, England, ST4 8RY. Telephone Number +44 (0) 1782 642 000. Company registered in England 2182533. Registered Charity 299128.
UCB2GO.co.uk works in partnership with IBS-STLUK. PO Box 300, Kingstown Broadway, Carlisle, Cumbria. CA3 0QS. Company Registration No: 1216232
Charity Registration No: 270162 VAT Registration No: GB205695067
Charity Registration No: 270162 VAT Registration No: GB205695067
